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Model ST108 Rain
Shower™ Combination
Showerhead
Problem: After correct installation of the product, some consumers have experienced extremely low water flow though the showerheads. Due to dimensional differences in some consumers' bathroom wall shower pipe plumbing, the thin rubber washer (washer #1 in the Connection A area) included with this showerhead may become deformed and will actually restrict water flow. Solution: Remove the thin rubber washer # 1 found in Connection A. Unscrew the diverter valve at Connection A from the shower wall plumbing and remove and discard the thin rubber washer shown as # 1 in the instructions. Screw the showerhead parts back to the wall shower pipe, and the water flow should be much improved. Alignment: If you experience any problem with the vertical alignment of the showerhead once you have removed the thin rubber washer and reassembled the showerhead to the wall plumbing, you will need to: Add more thread sealing tape to the shower wall pipe threads - as shown at Connection A. An additional amount of thread sealing tape will help to tighten the threaded Connection A so that it stops and becomes tight at a vertical alignment for the assembled showerhead. 
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