"I like being able to have two different shower experiences with the combo heads."
"Hi, we loved your product so much that we bought 3 of them. We live on a farm with well water so we have many uses for a lot of water. An saving water means a..."
"Certainly easy to install and use. Great product."
"My wife bought this for me and to my surprise it actually works. She did research online before she bought it and found this had the best reviews. Only thing..."
"the mirror is great it is alot better than shaving in the sink."
"Love it! Great water-saving features, a variety of spray modes, and adjustable for our kids. Wish we had bought one sooner!"
"Shower heads work as advertised. Very pleased with ease of intallation."
"Just installed and we are satisfied with your product. Much more convenient than anything we have used in the past. We are looking forward to many years of..."
"Shower head works beautifully! Was easy to install and I know I am saving water. Wonderful product."
"Love it. Works flawlessly . Great water pressure."
-- Marlis W. in Rockwall, TX
-- Mary E. in Mt. Airy, M.D.
-- Roger B. in Naples, FL
-- David G. in Lynchburg, Va
-- Jonathan V. in Portales, Nm
-- KRIS S. in SAN ANSELMO, CA
-- Howard H. in Santa Fe, NM
-- Greg R. in Beaverton, OR
-- Doris G. in Lewes, DE
-- Hugo G. in San Diego, Ca
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Model ST108   Rain Shower™ Combination Showerhead


Problem:
After correct installation of the product, some consumers have experienced
extremely low water flow though the showerheads. Due to dimensional
differences in some consumers' bathroom wall shower pipe plumbing, the thin
rubber washer (washer #1 in the Connection A area) included with this
showerhead may become deformed and will actually restrict water flow.

Solution:
Remove the thin rubber washer # 1 found in Connection A. Unscrew the diverter
valve at Connection A from the shower wall plumbing and remove and discard
the thin rubber washer shown as # 1 in the instructions. Screw the showerhead
parts back to the wall shower pipe, and the water flow should be much improved.

Alignment:
If you experience any problem with the vertical alignment of the showerhead
once you have removed the thin rubber washer and reassembled the showerhead
to the wall plumbing, you will need to:
Add more thread sealing tape to the shower wall pipe threads - as shown at
Connection A. An additional amount of thread sealing tape will help to tighten
the threaded Connection A so that it stops and becomes tight at a vertical
alignment for the assembled showerhead.
 
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